Cookies Policy | 32Red Casino

What cookies are and how we use them

Cookies are small text files that a website can place on your computer, mobile phone, tablet or another device. They allow the website to recognise your browser or device and remember certain information. Some cookies are stored only for the duration of your visit, while others remain on your device for a longer period or until you delete them.

32Red Casino may use cookies, web beacons, pixels, software development kits and similar technologies. These technologies can help the website operate, remember your preferences, protect accounts and services, understand how visitors use the website, and present content that may be more relevant to you. The technologies used may vary depending on the website features available and the device or browser you use.

Cookies do not normally provide us with direct access to information stored on your device. However, information collected through cookies may be linked with other information associated with your visit, account or device. Depending on the purpose of a cookie, this information may include your IP address, browser type, device type, language preference, pages viewed, links selected, approximate location, session information and website interaction data.

We may use cookies to support essential website functions, including page navigation, account access, security checks, fraud prevention and the delivery of online services. We may also use them to remember settings, measure website performance, identify technical issues, understand general visitor behaviour and improve the design and content of the website.

Cookies may also help us apply preferences relating to privacy, age-related access controls, responsible gambling information or other website notices. These technologies do not change your responsibility to use gambling services lawfully and safely. If you have concerns about your gambling, please use the responsible gambling tools and information made available on the website.

A cookie may be either a first-party cookie, which is placed by the website you are visiting, or a third-party cookie, which is placed by a service provider operating on or through the website. Cookies may also be session cookies, which expire when you close your browser, or persistent cookies, which remain until they expire or are removed.

Types of cookies we may use

Strictly necessary cookies

These cookies support functions that are necessary for the website to work. They may help with secure login areas, account sessions, navigation, load balancing, security, fraud detection, privacy preferences and the delivery of requested services. Where a cookie is essential to provide a feature you have requested, disabling it may prevent some parts of the website from working correctly.

Functionality and preference cookies

These cookies remember choices you make, such as language, region, display settings, interface preferences or other selections. They can make repeat visits more convenient by reducing the need to enter the same information again. If you remove these cookies, you may need to set your preferences again.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may record information such as the pages visited, the time spent on a page, the way visitors move through the website and whether an error occurred. We use this type of information in an aggregated or otherwise assessed form to monitor performance, improve functionality and identify areas that may need attention.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of advertising, limit repeated advertisements, understand interactions with promotional content and provide content that is more relevant to your interests. They may be placed by us or by third parties providing services on our behalf. You may be able to refuse these cookies through the website preference controls or your browser settings.

Security and risk-management technologies

Some cookies and similar technologies help us protect the website, accounts and users. They may assist with detecting unusual activity, preventing unauthorised access, managing sessions, investigating suspected fraud and maintaining the integrity of online services. These technologies may operate in the background and may not be available to disable where they are necessary for security.

Embedded content and service tools

Some website features may use embedded content or tools supplied by third parties. These may include player functions, customer support tools, measurement services, security systems or other features that help deliver an online service. When such tools are used, the relevant provider may place or access cookies or similar technologies in accordance with its own policies and configuration.

The categories above are provided as a general guide. A cookie may have more than one purpose, and the technologies used on a particular page may change as website features, security requirements and service providers change.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to review and select certain categories of cookies. Your choices may be saved in a preference cookie so that the website can remember them. Strictly necessary cookies may still operate because they are required for basic website functions, security or the handling of your privacy choices.

You can also control cookies through the settings of your web browser. Most browsers allow you to view stored cookies, block some or all cookies, delete cookies when the browser is closed, or receive a warning before a cookie is saved. The method differs between browsers and devices, so you should check the relevant help or settings menu for instructions.

Open the privacy or security settings in your browser or device.
Review the available cookie, tracking or site-data controls.
Choose whether to allow, block or delete cookies, either generally or for particular websites.
Close and reopen your browser if required for the change to take effect.
Review your choices again if you use another browser, device or private browsing mode.

Blocking or deleting cookies may affect your experience. Some pages may not display properly, preferences may not be remembered, and account or security features may not work as intended. If you block all cookies, you may be unable to access or use some website services. Removing cookies from one browser or device will not necessarily remove them from another.

Some browsers and devices offer additional controls for advertising preferences, tracking protection or the use of similar technologies. These controls may not affect all cookies or all forms of online advertising. Turning off advertising cookies does not necessarily mean that you will see no advertising; it may mean that advertisements are less tailored to your interests.

If you use an account or access a secure area, certain information may continue to be processed for account administration, security, legal compliance and service delivery even when optional cookies are declined. The choices available to you may depend on the type of device, browser, service and technology involved.

If you clear your cookies, your previous preferences may be removed and the cookie notice may appear again. You may also be asked to make a new selection if the website introduces new cookie categories or changes the way optional technologies are used.

Third-party technologies and external websites

Some cookies or similar technologies may be provided by third parties. These providers may support functions such as analytics, security, website performance, customer support, advertising measurement or other online services. A third party may process information under its own privacy policy and may offer separate controls for its technologies.

We may use third-party services only where they are relevant to the operation, improvement, security or promotion of the website. The presence of a third-party technology does not mean that we endorse every service or website operated by that provider. Third-party services may change, and new providers may be introduced when website requirements change.

Third-party providers may use cookies to recognise a browser, measure activity, prevent misuse, remember preferences or provide reporting. Their use of information may be governed by terms and policies that are separate from this Cookies Policy. You should review the information made available by those providers if you want to understand their practices or available controls.

The website may contain links to external websites, applications or services. Those websites are not controlled by this Cookies Policy. You should review the privacy and cookie information published by each external service before providing information or allowing its technologies to operate. 32Red Casino is not responsible for the cookie practices of websites that it does not control.

Information collected through cookies may be handled in accordance with our Privacy Policy. The Privacy Policy provides further information about how personal information may be collected, used, stored, disclosed and protected, as well as information about applicable privacy rights and available choices.

Cookies and similar technologies may also be used to help maintain a consistent experience across different pages or services. This does not mean that every technology is used on every page, or that every visitor receives the same cookies. The technologies that apply may depend on how you access the website and which features you use.

Changes to this policy and questions

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or privacy practices. When this policy is updated, the revised version will be published on the website with a new effective date where appropriate. You should review this page periodically so that you remain informed about how cookies and similar technologies may be used.

If a change affects the way optional cookies are used, the website may provide an updated notice or ask you to review your preferences again. Your browser may also retain cookies that were placed before an update. You can remove those cookies through your browser or device settings.

If you have a question about this Cookies Policy, your cookie choices or the use of personal information, please use the contact or support options made available on the 32Red Casino website. Do not include unnecessary sensitive information when making an enquiry. We may need to verify your identity before responding to a request relating to an account or personal information.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy. Where consent is required for a particular category of technology, your preferences will be handled through the available consent or privacy controls. You can change your choices at any time using those controls, where available, or through your browser settings.

This Cookies Policy is intended to provide clear general information about cookies and similar technologies. It does not replace any applicable terms, privacy notices, responsible gambling information or other conditions that govern your use of the website and its services.